This Subscription Agreement (this “Agreement”) contains terms and conditions that govern your
purchase of subscriptions to, and use of, the Services (as defined below), and is a contract
between SCAN ME , Inc., a Delaware corporation (“SCAN ME ”), and you or the entity or
organization that you represent.
If you are an individual using the Services for your own purposes: (1) all references to
“Customer” are to you and (2) you represent and warrant that you are at least 18 years of age,
or have otherwise reached the age of “majority” where you reside, and that you have the right,
power and authority to enter into this Agreement.
If you are using the Services on behalf of an entity or organization that you represent: (1) all
references to “Customer” are to that entity or organization and (2) you represent and warrant
that you are at least 18 years of age, or have otherwise reached the age of “majority” where you
reside, and that you have the right, power and authority to enter into this Agreement on behalf
of Customer.
This Agreement becomes binding and effective on Customer upon the earliest of: (1) when you
access or use the Services, (2) when you click an “I Accept,” “Sign up” or similar button or
check box referencing this Agreement, or (3) when you enter into an Order (as defined below)
with SCAN ME .
This Agreement sets forth the terms pursuant to which Customer may access and use SCAN ME ’s Services in connection with one or more Orders. Subject to the terms of an Order, the Services will support Customer’s operation of a digital customer loyalty program for the Customer’s business (collectively, but exclusive of the subscribed Services, “Customer’s Environment”).
2.1. Subject to the applicable Order and this Agreement, SCAN ME hereby grants to Customer the
right to access and use the Services in accordance with the Documentation during the Order Term
for Customer’s Environment.
2.2. All rights granted by each Party to the other under this Section 2 are limited,
nonexclusive and, except as otherwise provided in this Agreement, non-transferable.
SCAN ME commits to make the Services Available at least 99.8% of the time, exclusive of any time the Services are not Available as a result of one or more Exceptions (the “Availability Standard”). If the actual Availability of the Services is less than the Availability Standard in any two consecutive months, Customer may terminate the applicable Order in the calendar month following such two-month period upon written notice to SCAN ME . In the event of such termination, SCAN ME will issue Customer a Pro-Rated Refund (as defined in Section 14.4).
Subject to this Agreement, SCAN ME will provide Support to Authorized Users through by email. Although resolution times are not guaranteed, SCAN ME commits to respond to each request for Support from an Authorized User (each, a “Support Request”) within 48 hours. Customer’s sole and exclusive remedy for any alleged failure by SCAN ME to provide Support with reasonable skill, care and diligence following a Support Request shall be re-performance of the applicable Support.
5.1. Each Party has obligations with respect to the security of the Services and Customer Data.
Taking into account the nature and types of Customer Data, SCAN ME will employ administrative,
physical and technical measures in accordance with applicable industry practice to protect the
Services and prevent the accidental loss or unauthorized access, use, alteration or disclosure
of Customer Data under its control during each Order Term.
5.2. Customer is responsible for properly configuring the Services in accordance with the
Documentation, enabling single sign-on for Customer’s accounts, and securing access passwords,
keys, tokens or other credentials used by Customer in connection with the Services
(collectively, “Customer Credentials”). Customer agrees to use reasonable efforts to prevent
unauthorized access or use of the Services and to promptly notify SCAN ME if Customer believes
(a) any Customer Credentials have been lost, stolen or made available to an unauthorized third
party or (b) an unauthorized third party has accessed the Services or Customer Data.
5.3. Except for limited Personal Information in Account Data, SCAN ME does not require Personal
Information for Customer’s access and use of the Services. Customer shall limit Personal
Information in Account Data to only that necessary for the creation and administration of its
SCAN ME account. With regard to Customer Data, Customer shall not use the Services to Process
any Sensitive Information and shall use reasonable efforts to restrict the inclusion of other
Personal Information in Customer Data. The Documentation provides further information on both
filtering Personal Information from, and masking Personal Information in, data before they are
submitted to the Services.
5.4. SCAN ME may Process information about Customer’s configuration and use of the Services
(“Usage Data”), Customer Data and Account Data: (a) to manage Customer’s account; (b) to provide
and improve the Services and Support, including to address Support Requests and troubleshoot
other issues; and (c) to provide Customer and Authorized Users insights, service and feature
announcements and other reporting. SCAN ME may also Process Usage Data that has been aggregated
and/or anonymized (including, for clarity, that does not allow a third party to identify
Customer as the source of the information): (i) to develop new services and features and (ii) to
promote SCAN ME ’s services, including, for example, through analyses of patterns and trends.
SCAN ME ’s Processing of Usage Data, Customer Data and Account Data shall at all times be
subject to SCAN ME ’s obligations under this Agreement, including those of security under
Section 5.1 and confidentiality under Section 11; the DPA (as defined in Section 7.1), if
applicable; and, with respect to Account Data, the Privacy Policy.
6.1. Customer will be solely responsible for: (a) Customer’s Environment, including as necessary
to enable Authorized Users’ access and use of the Services; (b) Account Data, Customer Data and
Customer Credentials (including activities conducted with Customer Credentials), subject to SCAN
ME ’s Processing obligations under this Agreement; (c) providing any required notices to, and
receiving any required consents and authorizations from, Customer Component providers,
Authorized Users and persons whose Personal Information may be included in Account Data,
Customer Data or Customer Credentials; and (d) ensuring use of the Services is only for
Customer’s Environment and in accordance with the AUP, Documentation and applicable Third-Party
Terms.
6.2. No provision of this Agreement includes the right to, and Customer shall not, directly or
indirectly: (a) enable any person or entity other than Authorized Users to access and use the
Services; (b) attempt to gain unauthorized access to any Service or its related systems or
networks; (c) use any Service to access SCAN ME Intellectual Property Rights except as permitted
under this Agreement; (d) modify, copy or create any derivative work based upon a Service or any
portion, feature or function of a Service; (e) resell, distribute or otherwise make available
any Service to any third party, including as part of a managed services offering; (f) except to
the extent limited by Applicable Law, reverse engineer, disassemble or decompile all or any
portion of, or attempt to discover or recreate the source code for, the Services or access or
use the Services or Documentation in order to (1) copy ideas, features, functions or graphics,
(2) develop competing products or services, or (3) perform competitive analyses; (g) remove,
obscure or alter any proprietary notice related to the Services; (h) send or store Malicious
Code; (i) use or permit others to use the Services in violation of Applicable Law; or (j) use or
permit others to use the Services other than as described in the applicable Order, Documentation
and this Agreement.
6.3. SCAN ME reserves the right to investigate potential violations of the above provisions of
this Section 6. In the event SCAN ME reasonably believes a violation has occurred, in addition
to any other remedies available at law or in equity (including termination pursuant to Section
14.2), SCAN ME will have the right to suspend Authorized Users suspected of the violation from
accessing the Services for so long as is reasonably necessary to address the potential
violation. Except where SCAN ME reasonably believes the violations are willful, or in urgent or
emergency situations, SCAN ME will notify Customer of any such suspension in advance (each, a
“Suspension Notice”) and work with Customer in good faith to resolve the potential violation.
For clarity, SCAN ME reserves the right, but does not assume any obligation to Customer (except
with respect to the Suspension Notice), to take any of the actions described in this Section
6.3.
Each Party agrees to comply with all Applicable Laws with respect to its performance of its
obligations and exercise of its rights under this Agreement. Without limiting the foregoing:
7.1. Each Party shall comply with Applicable Laws concerning the privacy and protection of
Personal Information. Without limiting Section 6.1, Customer will be solely responsible for
providing any notices required by Applicable Law to, and receiving any consents and
authorizations required by Applicable Law from, persons whose Personal Information may be
included in Account Data, Customer Data or Customer Credentials. Without limiting Section 5.3,
if Customer believes Customer Data may include the Personal Information of natural persons
located in the European Economic Area and wishes to execute a Data Processing Addendum (“DPA”)
pursuant to the GDPR, Customer may do so by submitting a request by email to hello@scan-me.uk.
Promptly following SCAN ME ’s receipt of Customer’s request, SCAN ME will send Customer a DPA
ready for execution.
7.2. Each Party shall comply with Applicable Laws concerning anti-bribery and anti-corruption,
which may include the U.S. Foreign Corrupt Practices Act of 1977 and the UK Bribery Act 2010. As
of the date of this Agreement and the date of each Order, Customer represents that it has
neither received nor been offered any illegal or improper bribe, kickback, payment, gift or
thing of value from any employee, agent or representative of SCAN ME or its Affiliates in
connection with this Agreement. Customer agrees to promptly notify SCAN ME if it learns of any
violation of the foregoing. This representation is not intended to include customary and
reasonable gifts and entertainment provided in the ordinary course of business, to the extent
such gifts and entertainment are permitted by Applicable Law.
7.3. Each Party shall (a) comply with Applicable Laws administered by the U.S. Commerce Bureau
of Industry and Security, U.S. Treasury Office of Foreign Assets Control or other governmental
entity imposing export controls and trade sanctions (“Export Laws”), including designating
countries, entities and persons (“Sanctions Targets”) and (b) not directly or indirectly export,
re-export or otherwise deliver Services to a Sanctions Target, or broker, finance or otherwise
facilitate any transaction in violation of any Export Laws. Customer represents that it is not a
Sanctions Target or prohibited from receiving Services pursuant to this Agreement under
Applicable Laws, including Export Laws.
8.1. Customer agrees to pay all fees charged by SCAN ME for Customer’s use of Services in
accordance with this Agreement and applicable Order(s) and Service Plan(s) (collectively,
“Fees”). Except as otherwise provided in an Order: (a) Fees for Services are set forth on the
Pricing Page; (b) Fees must be paid in U.S. dollars and, subject to Section 6.2, at the time the
applicable Order is made; and (c) Fees for Services include Support at no additional charge.
8.2. If Customer is paying Fees using a credit card or any digital payment method supported by
SCAN ME , Customer authorizes SCAN ME to charge Customer’s account for the Services using that
payment method. Customer must keep all information in its billing account current to ensure that
all Fees are charged to the appropriate account and are timely paid. If Customer notifies SCAN
ME to stop using a previously designated payment method and fails to designate an alternative,
SCAN ME may immediately suspend use and access to the Services. Any notice from Customer
changing its billing account will not affect charges SCAN ME submits to Customer’s billing
account before SCAN ME reasonably can act on Customer’s request. SCAN ME uses a third-party
intermediary to manage credit card processing, and this intermediary is not permitted to use
Customer’s credit card information except in connection with Customer’s authorized purchases.
Notice (including email) from SCAN ME ’s third-party credit card processor declining Customer’s
credit card or otherwise relating to Customer’s account will be deemed valid notice from SCAN ME
.
All Fees are exclusive of taxes, levies, duties or charges imposed by government authorities (collectively, “Taxes”). Customer shall be solely responsible for all sales, service, value-added, use, excise, consumption and any other Taxes on amounts payable by Customer under the Orders and this Agreement (other than any Taxes on SCAN ME ’s income, revenues, gross receipts, personnel or assets). Without limiting the foregoing, if Customer is required to deduct or withhold any Taxes under Applicable Laws outside the United States, Customer shall remit such Taxes in accordance with those Applicable Laws and all Fees payable shall be increased so that SCAN ME receives an amount equal to the sum it would have received had no withholding or deduction been made.
If the Customer purchases as part of any Order or Service Plan the “private label” option, then it shall be subject to the SCAN ME ’s standard Private Label Policy, currently available at https://app.scan-me.uk/promo/gdpr/private-label-policy.
As between the Parties: (a) Customer owns all right, title and interest in and to Customer’s Environment and Customer Data, including in each case all associated Intellectual Property Rights, and (b) SCAN ME owns all right, title and interest in and to the Services, Documentation and Feedback, including in each case all associated Intellectual Property Rights. Except for the rights expressly granted by one Party to the other in this Agreement, all rights are reserved by the granting Party.
12.1. As used in this Agreement, “Confidential Information” means any information disclosed by
one Party, its Affiliates, business partners or their respective employees, agents or
contractors (collectively, the “Discloser”) that is designated as confidential, either orally or
in writing, or that, given the nature of the information or circumstances surrounding its
disclosure, reasonably should be understood to be confidential. Confidential Information
includes without limitation: (a) Customer Data; (b) information relating to the Discloser’s or
its Affiliates’ technology, customers, business plans, promotional and marketing activities,
finances and other business affairs; (c) third-party information that the Discloser is obligated
to keep confidential; and (d) the terms of this Agreement and all Orders. However, Confidential
Information does not include any information that: (i) was known to the Party that receives any
Confidential Information (the “Recipient”) prior to receiving the same from the Discloser in
connection with this Agreement; (ii) is independently developed by the Recipient without
reference to or use of the Discloser’s Confidential Information; (iii) is acquired by the
Recipient from another source without restriction as to use or disclosure; or (iv) is or becomes
publicly available through no fault or action of the Recipient.
12.2. The Recipient shall not (a) use the Discloser’s Confidential Information for any purpose
outside the scope of this Agreement without the Discloser’s prior written consent or (b)
disclose the Discloser’s Confidential Information to any person or entity, except to the
Recipient’s employees, agents, contractors and service providers who (i) are bound by non-use
and non-disclosure obligations at least as protective as those contained in this Agreement and
(ii) have a need to know the Confidential Information for the Recipient to exercise its rights
or perform its obligations under this Agreement. Notwithstanding the foregoing, the Recipient
may disclose the Discloser’s Confidential Information to the limited extent any use or
disclosure is required by Applicable Law or a valid and binding order of a governmental body
(such as a subpoena or court order), provided that, to the extent permitted under Applicable
Law, the Recipient uses reasonable efforts to give the Discloser reasonable advance notice
thereof to afford the Discloser an opportunity to intervene and seek an order or other
appropriate relief for the protection of its Confidential Information. In the event of any
breach or threatened breach by the Recipient of its obligations under this Section, the
Discloser will be entitled to seek injunctive and other equitable relief to enforce such
obligations.
13.1. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, NEITHER PARTY MAKES ANY WARRANTY OR
GUARANTEE OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND EACH PARTY
SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER IMPLIED, EXPRESS, OR STATUTORY, INCLUDING ANY
IMPLIED WARRANTY OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE, TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
13.2. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, ALL SERVICES, SUPPORT AND ANY OTHER
MATERIAL ARE PROVIDED BY SCAN ME ON AN “AS IS” AND “AS AVAILABLE” BASIS. SCAN ME MAKES NO
REPRESENTATION OR WARRANTY, AND HAS NO SUPPORT OBLIGATIONS OR LIABILITY, WITH RESPECT TO ANY
CUSTOMER COMPONENT. WITHOUT LIMITING THE OTHER PROVISIONS OF THIS SECTION 13, SCAN ME MAKES NO
WARRANTY OF ANY KIND THAT THE SERVICES, DOCUMENTATION, ANCILLARY TOOLS OR ANY OTHER MATERIAL, OR
RESULTS OF THE USE THEREOF, WILL: (a) MEET CUSTOMER’S OR ANY OTHER PERSON’S REQUIREMENTS; (b)
OPERATE WITHOUT INTERRUPTION; (c) ACHIEVE ANY INTENDED RESULT; (d) BE ERROR FREE OR (e) BE
COMPATIBLE, WORK WITH OR CONTINUE TO WORK WITH CUSTOMER COMPONENTS. ANY CHANGES TO CUSTOMER
COMPONENTS (INCLUDING THEIR UNAVAILABILITY) OR THIRD-PARTY TERMS DURING AN ORDER TERM DO NOT
AFFECT CUSTOMER’S OBLIGATIONS UNDER THE APPLICABLE ORDER OR THIS AGREEMENT.
14.1. The term of this Agreement will continue through the expiration or earlier termination of
the last Order to be in effect.
14.2. Upon expiration or earlier termination of an Order: (a) subject to Section 14.4, all
rights granted to Customer with respect to Services under such Order will terminate effective as
of the effective date of termination; and (b) subject to Section 14.4, SCAN ME will have no
obligation to provide Services to Customer or Authorized Users after the effective date of the
termination
14.3. If an Order is terminated early by Customer pursuant to Section 3, or by SCAN ME pursuant
to Section 15.2: (a) Customer shall not be obligated to pay any additional amounts specified in
the Order following the effective date of termination and (b) SCAN ME will refund to Customer a
pro rata share of any unused amounts prepaid by Customer under the applicable Order for the
Services on the basis of the remaining portion of the current Order Term (a “Pro-Rated Refund”).
In all other cases, and regardless of whether Customer uses the Services at the levels reflected
in the Orders or otherwise, Customer will not be entitled to a refund of Fees paid and any
unpaid Fees outstanding will become immediately due and payable.
14.4. Provided Customer has paid all amounts due under this Agreement, and subject to any
applicable shorter Service Plan retention periods, for up to 30 days from the effective date of
termination of this Agreement an Authorized User designated by Customer will be permitted to
continue to access and download Customer Data that was accessible to Authorized Users through
the Services immediately prior to termination. The designated Authorized User’s access and use
will continue to be subject to the terms of this Agreement, provided the Authorized User shall
not access or use the Services other than to download Customer Data.
14.5. The provisions set forth in the following Sections, and any other right or obligation of
the Parties in this Agreement that, by its nature, should survive termination or expiration of
this Agreement, will survive any expiration or termination of this Agreement: 5.4, 6.2, 7, 9
through 16, and 18 through 28.
15.1. Subject to Sections 15.2 and 15.4, SCAN ME agrees to defend, indemnify and hold harmless
Customer, its Participating Affiliates (as defined in Section 19) and their employees,
contractors, agents, officers and directors (collectively, “Customer Indemnitees”), from and
against any and all claims, damages, obligations, losses, liabilities, costs or debt, and
expenses (including without limitation attorneys’ fees) (collectively, “Losses”) arising out of
or related to any legal claim, suit, action or proceeding (each, an “Action”) by a third party
alleging use of the Services as permitted under this Agreement infringes such third party’s
United States patent or copyright, or misappropriates such third party’s trade secrets (each, a
“Customer Infringement Claim”).
15.2. If the Services become, or in SCAN ME ’s opinion are likely to become, the subject of a
Customer Infringement Claim, SCAN ME may in its discretion and at its own expense: (a) obtain
for Customer the right to continue using the Services; (b) modify the Services so that they no
longer infringe or misappropriate; or (c) terminate this Agreement and all Orders and issue a
Pro-Rated Refund. SCAN ME will have no obligation to indemnify Customer for a Customer
Infringement Claim to the extent it arises from any of the following (collectively,
“Customer-Controlled Matters”): (i) Customer’s Environment, including Connections to Customer
Components, whether enabled through APIs, Ancillary Tools or otherwise; (ii) Account Data,
Customer Data or Customer Credentials (including activities conducted with Customer
Credentials), subject to SCAN ME ’s Processing obligations under this Agreement; or (iii) use of
the Services by Customer or an Authorized User in a manner that breaches an Order, Service Plan
or this Agreement. SECTIONS 15.1 AND 15.2 STATE SCAN ME ’S ENTIRE LIABILITY AND CUSTOMER’S
EXCLUSIVE REMEDIES FOR ANY CLAIM OF INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT OR
MISAPPROPRIATION.
15.3. Subject to Section 15.4, Customer agrees to defend, indemnify and hold harmless SCAN ME ,
its Affiliates and their employees, contractors, agents, officers and directors (collectively,
“SCAN ME Indemnitees”), from and against any and all Losses arising out of or related to any
Action by a third party arising out of or relating to Customer-Controlled Matters.
15.4. A Customer Indemnitee or SCAN ME Indemnitee (each, an “Indemnitee”) seeking
indemnification shall promptly notify the other Party (each, an “Indemnifying Party”), in
writing of any Action for which it seeks indemnification pursuant to Section 15.1 or 15.3 (as
applicable) and cooperate with the Indemnifying Party at the Indemnifying Party’s expense. The
Indemnifying Party shall promptly take control of the defense and investigation of such Action
and shall employ counsel of its choice to handle and defend the same, at the Indemnifying
Party’s expense. An Indemnitee may participate in and observe the proceedings at its own expense
with counsel of its own choice. A Party’s failure to perform any obligations under this Section
15.4 will not relieve the Indemnifying Party of its obligations under Section 15.1 or 15.3 (as
applicable) except to the extent that the Indemnifying Party can demonstrate that it has been
materially prejudiced as a result of such failure. The Indemnifying Party shall not settle an
Action without the Indemnitee’s written consent if such settlement shall require action or
payment by the Indemnitee.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION 16: (a) IN NO EVENT SHALL EITHER PARTY, ITS AFFILIATES OR THEIR EMPLOYEES, AGENTS, CONTRACTORS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO THIS AGREEMENT; AND (b) IN NO EVENT SHALL EITHER PARTY’S CUMULATIVE AND AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE FEES PAID TO SCAN ME BY CUSTOMER UNDER THE APPLICABLE ORDER(S), INCLUDING PRIOR ORDERS FOR THE SAME SERVICES, IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION (COLLECTIVELY, THE “EXCLUSIONS”) APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE NON-BREACHING PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE EXCLUSIONS SHALL NOT APPLY TO A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 15, CUSTOMER’S BREACH OF SECTION 6.2, OR CUSTOMER’S PAYMENT OBLIGATIONS TO SCAN ME UNDER THIS AGREEMENT. THE PROVISIONS OF THIS SECTION 16 ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THE EXCLUSIONS IN DETERMINING TO ENTER INTO THIS AGREEMENT AND THE PRICING FOR THE SERVICES.
Neither Party shall, except as otherwise required by Applicable Law or stock exchange requirements, issue or release any announcement, statement, press release or other publicity or marketing materials relating to this Agreement or otherwise use the other Party’s marks or logos without the prior written consent of the other Party; provided, however, that SCAN ME may (subject its obligations of non-attribution under Section 5.4) include Customer’s name and logo in its lists of SCAN ME customers, its public website and other promotional material. SCAN ME agrees to promptly cease such uses of Customer’s name and logo following Customer’s request sent to hello@scan-me.uk.
Subject to change pursuant to this Section: (a) SCAN ME ’s physical address for notices is at SCAN ME , Inc., 8 downley drive , manchester, GB, m4 7ju, and its email address for notices is hello@scan-me.uk and (b) Customer’s physical and email addresses for notices are those associated with its Order(s). Notices required or permitted to be given under this Agreement shall be in writing and shall be deemed to be sufficiently given: (i) one business day after being sent by overnight courier to the Party’s physical address; (ii) three business days after being sent by registered mail, return receipt requested, to the Party’s physical address; or (iii) one business day after being sent by email to the Party’s email address (provided that (1) the sender does not receive a response that the message could not be delivered or an out-of-office reply and (2) any notice for an indemnifiable Action must be sent by courier or mail pursuant to clause (i) or (ii)). Either Party may change its address(es) for notice by providing notice to the other in accordance with this Section.
Where an Affiliate of Customer has not entered into an Order or other separate agreement directly with SCAN ME , Customer may authorize that Affiliate (each, a “Participating Affiliate”) to access and use the Services under an existing Order between SCAN ME and Customer. In such cases, references to “Customer” in the applicable Order and this Agreement will be deemed references to both Customer and the Participating Affiliate. Customer and its Participating Affiliates will be jointly and severally liable for compliance with this Agreement and all Orders hereunder. As between SCAN ME and Customer, Customer accepts full liability for the acts and omissions of its Participating Affiliates.
So long as Customer remains current in the payment of all amounts when due, Customer may assign this Agreement in connection with any merger, consolidation or reorganization involving Customer (regardless of whether Customer is a surviving or disappearing entity), or a sale of all or substantially all of Customer’s business or assets relating to this Agreement to an unaffiliated third party. Subject to the foregoing, Customer may not assign any of its rights or obligation under this Agreement, whether by operation of law or otherwise, without SCAN ME ’s prior written consent, and any purported assignment in violation of this Section is void. This Agreement is binding upon and inures to the benefit of the Parties hereto and their respective permitted successors and assigns.
The Services and Documentation are provided to the U.S. Government as “commercial items,” “commercial computer software,” “commercial computer software documentation,” and “technical data” with the same rights and restrictions generally applicable to the Services and Documentation. If Customer or any Authorized User is using Services and Documentation on behalf of the U.S. Government and these terms fail to meet the U.S. Government’s needs or are inconsistent in any respect with federal law, Customer and Customer’s Authorized Users must immediately discontinue use of the Services and Documentation. The terms listed above are defined in the Federal Acquisition Regulation and the Defense Federal Acquisition Regulation Supplement.
The Parties expressly understand and agree that their relationship is that of independent contractors. Nothing in this Agreement shall constitute one Party as an employee, agent, joint venture partner or servant of another. This Agreement is for the sole benefit of the Parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or shall confer on any other person any legal or equitable right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.
Neither Party shall be liable or responsible to the other Party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments), when and to the extent such failure or delay is caused by acts of God; flood, fire or explosion; war, terrorism, invasion, riot or other civil unrest; embargoes or blockades in effect on or after the date of this Agreement; or national or regional emergency (each of the foregoing, a “Force Majeure Event”), in each case, provided the event is outside the reasonable control of the affected Party, the affected Party provides prompt notice to the other Party, stating the period of time the occurrence is expected to continue, and the affected Party uses diligent efforts to end the failure or delay and minimize the effects of such Force Majeure Event.
Except to the extent the issue arising under this Agreement is governed by United States federal law, this Agreement shall be governed by and construed and enforced in accordance with the laws of the State of Delaware, without giving effect to the choice of law rules of that State. Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in New Castle County, State of Delaware, USA, and the Parties expressly consent to personal jurisdiction and venue in those courts. The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods are specifically excluded from application to this Agreement.
This Agreement, together with all Orders, and the AUP, is the complete and exclusive statement of the agreement between the Parties and supersedes all proposals, questionnaires and other communications and agreements between the Parties (oral or written) relating to the subject matter of this Agreement. Any terms and conditions of any other instrument issued by Customer in connection with this Agreement which are in addition to, inconsistent with or different from the terms and conditions of this Agreement shall be of no force or effect. Additionally, this Agreement supersedes any confidentiality, non-disclosure, evaluation or trial agreement previously entered into by the Parties with respect Customer’s or an Affiliate’s evaluation of the Services or otherwise with respect to the Services. Except as otherwise provided in Section 30, this Agreement may be modified only by a written instrument duly executed by authorized representatives of the Parties. The failure of a Party to exercise or enforce any condition, term or provision of this Agreement will not operate as a waiver of such condition, term or provision. Any waiver by either Party of any condition, term or provision of this Agreement shall not be construed as a waiver of any other condition, term or provision. If any provision of this Agreement is held invalid or unenforceable, the remainder of the Agreement shall continue in full force and effect. The headings in this Agreement are for reference only and shall not affect the interpretation of this Agreement. For purposes of this Agreement, the words “include,” “includes” and “including” are deemed to be followed by the words “without limitation”; the word “or” is not exclusive; and the words “herein,” “hereof,” “hereby,” “hereto” and “hereunder” refer to this Agreement as a whole.
Capitalized terms not otherwise defined in this Agreement shall have the respective meanings
assigned to them in this Section 26.
“Account Data” means information about Customer that Customer provides to SCAN ME in
connection
with the creation or administration of its SCAN ME account, such as first and last name, user
name and email address of an Authorized User or Customer’s billing contact. Customer shall
ensure that all Account Data is current and accurate at all times during the applicable Order
Term, and shall in no event include Sensitive Information in Account Data.
“Affiliate” means, with respect to a Party, a business entity that directly or indirectly
controls, is controlled by or is under common control with, such Party, where control” means
the direct or indirect ownership of more than 50% of the voting securities of a business entity.
“Applicable Laws” means any and all governmental laws, rules, directives, regulations or
orders
that are applicable to a particular Party’s performance under this Agreement.
“AUP” means SCAN ME ’s standard Acceptable Use Policy, currently available at
https://app.scan-me.uk/promo/gdpr/acceptable-use-policy.
“Authorized User” means an individual employee, agent or contractor of Customer or a
Participating Affiliate for whom subscriptions to Services have been purchased pursuant to the
terms of the applicable Order and this Agreement, and who has been supplied user credentials for
the Services by Customer or the Participating Affiliate (or by SCAN ME at Customer’s or a
Participating Affiliate’s request).
“Available” means the Services are available for access and use by end users over the
internet;
“Availability” has a correlative meaning. Availability is assessed from the point where the
Services are made available from SCAN ME ’s hosting provider and measured in minutes over the
course of each calendar month during the Order Term. Customer may request Availability
information by submitting a Support Request.
“Documentation” means SCAN ME ’s standard user documentation for the Services, currently
available at https://app.scan-me.uk/promo/gdpr.
“Exceptions” means any of: (a) Customer’s breach of this Agreement, an Order or the AUP;
(b)
Customer’s failure to configure and use the Services in accordance with the Documentation; (c)
failures of, or issues with, Customer’s Environment; (d) Force Majeure Events; (e) SCAN ME ’s
suspension of Authorized Users’ access to the Services pursuant to Section 8.3 or 16.2; or (f)
maintenance during a window for which SCAN ME provides notice by email or through the Services
in advance.
“Feedback” means bug reports, suggestions or other feedback with respect to the Services
or
Documentation provided by Customer to SCAN ME , exclusive of any Customer Confidential
Information therein.
“GDPR” means the General Data Protection Regulation 2016 / 679 of the European Parliament
and of
the Council of 27 April 2016 on the protection of natural persons with regard to the processing
of personal data and on the free movement of such data, and repealing of Directive 95/46/EC.
“Intellectual Property Rights” means any and all registered and unregistered rights
granted,
applied for, or otherwise now or hereafter in existence under or related to any patent,
copyright, trademark, trade secret, database protection, or other intellectual property rights
laws, and all similar or equivalent rights or forms of protection, in any part of the world.
“Malicious Code” means viruses, worms, time bombs, Trojan horses and other harmful or
malicious
code, files, scripts, agents or programs.
“Order” means a separate order for Services pursuant to this Agreement: (a) completed and
submitted by Customer online at the SCAN ME site and accepted by SCAN ME or (b) executed by SCAN
ME and Customer.
“Order Term” means, with respect to each Order, the initial subscription term for the
Services
specified in the applicable Order and all Renewal Order Terms, if any. In the event an Order
does not specify a fixed term, then the Order Term will run from the Order’s effective date
until the end of the calendar month in which either Party gives notice of termination in
accordance with Section 20, unless the Order is otherwise terminated earlier in accordance with
this Agreement or the Order.
“Party” means each of SCAN ME and Customer.
“Personal Information” means information relating to an identified or identifiable
natural
person that is protected by Applicable Laws with respect to privacy where the individual
resides.
“Pricing Page” means the publicly available web page(s) where SCAN ME publishes its list
prices
for Services, currently available at https://app.scan-me.uk/promo#pricing.
“Privacy Policy” means SCAN ME ’s standard Privacy Policy, currently available at
https://app.scan-me.uk/promo/gdpr/privacy-policy.
“Private Label Policy” means SCAN ME ’s standard Private Label Policy, currently
available at
https://app.scan-me.uk/promo/gdpr/private-label-policy.
“Process” means to perform an operation or set of operations on data, content or
information,
including to submit, transmit, post, transfer, disclose, collect, record, organize, structure,
store, adapt or alter; “Processing” has a correlative meaning.
“Sensitive Information” means the following categories of Personal Information: (a)
government-issued identification numbers, including Social Security numbers; (b) financial
account data; (c) biometric, genetic, health or insurance data; (d) financial information; (e)
data revealing race, ethnicity, political opinions, religion, philosophical beliefs or trade
union membership; (f) data concerning sex life or sexual orientation; and (g) data relating
criminal convictions and offenses. Without limiting the foregoing, the term “Sensitive
Information” includes Personal Information that is subject to specific or heightened
requirements under Applicable Law or industry standards, such as Social Security numbers in the
United States, protected health information under the U.S. Health Insurance Portability and
Accountability Act, nonpublic personal information under the U.S. Gramm-Leach-Bliley Act,
cardholder data under the PCI Data Security Standard, and special categories of personal data
under the GDPR.
“Service Plan” means the packaged plan and associated features, as detailed at the
Pricing Page,
for the hosted SCAN ME service to which Customer subscribes.
“Services” means the hosted services to which Customer subscribes through, or otherwise
uses
following, an Order that are made available by SCAN ME online via the applicable login page and
other web pages designated by SCAN ME . SCAN ME may make such changes to the Services as SCAN ME
deems appropriate from time to time, provided such changes do not materially decrease the
features or functionality of the Services as they existed at the effective date of this
Agreement.
“Support” means SCAN ME ’s standard customer technical support for the Services,
currently
provided exclusively via email.
Any written Order may be executed in counterparts, each of which shall be deemed an original, but all of which together shall be deemed to be one and the same agreement. Delivery of an executed counterpart of a signature page to an Order by fax or by email of a scanned copy, or execution and delivery through an electronic signature service (such as DocuSign), shall be effective as delivery of an original executed counterpart of the relevant Order.
SCAN ME may modify this Agreement at any time by posting a revised version at https://app.scan-me.uk/promo/gdpr/subscription-agreement, which modifications will become effective as of the first day of the calendar month following the month in which they were first posted; provided, however, that if an Order specifies a fixed term of 12 months or longer, the modifications will instead be effective immediately upon the start of the next Renewal Order Term. In either case, if Customer objects to the updated Agreement, as its sole and exclusive remedy, Customer may choose not to renew, including canceling any terms set to auto-renew. For the avoidance of doubt, any Order is subject to the version of the Agreement in effect at the time of the Order.